Privacy & policy

Privacy & policy

Privacy Statement Hong Kong City is committed to providing its users good privacy practices regarding electronic personal information. We operate computer systems that are developed by our technical group and also partner with external organizations for our listing, product database and services.  We will only use and access the information that we collect about you lawfully in accordance with the General Data Protection Regulation (GDPR) compliance.  Data collected by Hong Kong City for in-house systems are stored in a secure SQL server. Information collected by our in-house systems is used to provide and tailor services to our customers. Information is also used to construct aggregate reports that assist us in program planning.  Any information shared with third parties is only shared in aggregate form. (Upholding information rights reference no. : ZA832062)

Security

When we say ‘we’, ‘us’ or ‘HongKongCity’ it’s because that’s who we are and we own and run the sites.

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration.

What type of personal information do we collect

We collect certain personal information about visitors and users of our Sites. The most common types of information we collect are things like: usernames, member names, email addresses, personal identity number, other contact details, payment information such as payment agent details, transactional details, support queries, forum comments and web analytics data.

Information we collect about you

We will not supply any of your information to any third party in the future except for the purposes of debt recovery, unless required by law or government authorities.  The type of information we will collect about you includes: your name, mailing address, phone number, email address, personal identity number and goods ordered. We will never collect sensitive information about you without your consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us (honghongcityuk@gmail.com).  If you notify us of any inaccuracies we will correct the errors promptly.

(Upholding information rights reference no. : ZA832062)

How we collect personal information

We may collect personal information directly when you provide it to us, automatically as you navigate through the ‘Hong Kong City’ sites, email or through other people when you use services associated with the Hong Kong City’s sites.

When you provide personal information to us via the website you’re consenting to us collecting and using that information in line with this policy and the user terms. You are likely to provide personal information when you complete membership registration and buy, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

If you choose not to provide personal information, we may not be able to provide you with our services and you may not be able to carry out transactions or access the full range of features available through our website.

When may we disclose your personal information?

We may disclose personal information to people like:

  • Subcontractors and service providers who assist us in connection with the ways we may use personal information
  • Our professional advisers (lawyers, accountants, financial advisers etc)
  • Regulators and government authorities in connection with our compliance procedures and obligations
  • A purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase
  • Other people where we are authorized or required by law to do so.

How do we store your personal information?

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal information that we store is subject to security and access controls, including username and password authentication and data encryption where appropriate.

How can you access your personal information

You can access some of the information that we collect about you by logging in to your account on ‘Hong Kong City’ website. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information.

Cookies and web analytics

For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.

Cookies do not include your personal information. It is some information to exchange data between our server and your browser to give you best experience when using Hong Hong City website.

Cookies contain information below:

  • your IP or proxy server IP
  • basic domain information
  • your Internet service provider is sometimes captured depending on the configuration of your ISP connection
  • the date and time of your visit to the website
  • the length of your session
  • the pages which you have accessed
  • the number of times you access our site within any month;
  • the size of the file you look at
  • the website which referred you to Hong Kong City website.
  • the operating system which your computer uses.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Log Data

We use third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

“Hong Kong City" rules and policies

We’re committed to providing a secure and fair marketplace for our buyers and sellers. To support this commitment, we’ve put in place rules and policies that govern our expectations of buyers and sellers, the actions we’ll take to keep you safe, and how we’ll protect you if something goes wrong.

By becoming familiar with and following our policies, you’ll help us maintain a safe environment for all, and be able to avoid interruptions that might come from inadvertent violations of our rules.

Some of our rules reflect local legal requirements, while others are based on our experience of how best to protect everyone using ‘’Hong Kong City‘’ services.

In our policy section, you’ll find information on items that can and can’t be sold, guides to creating and maintaining listings, details on how we protect your personal details and more.

Some of our rules reflect local legal requirements, while others are based on our experience of how best to protect everyone using ‘’Hong Kong City‘’ services.

How can you contact us

If you have any questions about our privacy practices, you have any concerns about how we have been managing your personal information, please contact us via email at hongkongcityuk@gmail.com